Saturday 4 May 2013


Best Practice - I tweeted an article recently, see link below, about best practices.  I’m frequently asked as a consultant when I'm being interviewed by a potential new client what my ‘best practices’ are and I often surprise them by saying I don’t really believe in that concept especially in the small to mid-size business market.   I think the honesty in that answer surprises a lot of people but the truth is what are best practices and how can you uniformly apply them to all organizations?  It goes without saying that you must adhere to legislation, human rights and the ethical and morally sound way to treat your employees, but beyond that what is best for one company may not be best or good at all in yours.  This is where an experienced consultant who has spent time in organizations of various sizes and industries demonstrates their value.  They bring good, practical, working solutions from various experiences into your company to create what is ‘best’ for your organization. A good consultant will have many practices in their toolbox to tweak to fit your particular situation, culture and organizational practices.  I would say explore carefully what a consultant means when they say they can bring ‘best practices’ into your organization – in today’s business world with all the diversity and individuality in our organizations – I don’t believe one size fits all.